Environmental & Social Dispute Resolution Specialist

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Description

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Key to the role is engaging with relevant case stakeholders, identifying interest of Parties and possible solutions, designing effective dispute resolution processes, promoting constructive engagement, and identifying levers to reach agreements and monitor their completion, all within the framework of the Project Accountability Policy.  The Associate Director, in the absence of the CAO and the Director. Managing a small team, the Associate Director is expected to be a very hands-on individual that ensures the robust and timely implementation of all cases and work closely with other members of the IPAM team to ensure deliverables meet the IPAM case management standards and the methodological process established in the policy and on any internal guidance developed.

Responsibilities

• Leading, implementing and coordinating problem solving initiatives, including function-related team members and consultants, supervising their work, and ensuring timely and robust delivery.
• Engaging with Management, Clients and Requesters to identify interests and potential solutions to concerns raised.
• Designing Problem Solving processes that are fit for purpose and ensuring their robust, timely and solid processing.
• Daily management of the staff dedicated to registration and assessment to ensure compliance with case methodology and IPAM standards.
• Drives the establishment of methodologies, guidelines and procedures for the Problem-Solving stages of IPAM in line with best practices and ensures compliance with the Project Accountability Policy..
• Consulting with the CAO on cases to maintain alignment with IPAM strategic vision and priorities.
• Ensuring that the IPAM standards for accessibility, timeliness, transparency, and predictability guide the process.
• Undertaking missions to project sites as needed, including areas with hazardous working conditions.
• Ensuring quality and robustness of high-quality public Reports within the scope of their functions, which can withstand high levels of internal and external scrutiny.
• Engaging frequently with other IPAM colleagues to ensure case management consistency and robustness.
• Participates in and supports Outreach efforts as required by the CAO.
• Collaborates with the Outreach and Learning Team to ensure that programmatic goals of these two mandates are achieved in a robust, consistent and impactful way.
• Proposes relevant content for outreach materials and provides case updates to ensure website and other transparency vehicles reflect progress made.
• Leads on the generation of institutional learnings resulting from the problem solving function and proposes outlets and strategies to devolve learning to relevant Bank staff in line with the Institutional Learning Strategy.

Knowledge, Skills, Experience & Qualifications

• Degree in a related field (i.e conflict resolution, human rights, social or environmental sciences, sustainability, or international development) or equivalent experience.
• Extensive experience interacting effectively and constructively with diverse and polarized stakeholders in the context of a grievance.
• Understanding of environmental and social safeguard application in international development finance and demonstrated ability to propose solutions and influence other stakeholders within that framework.
• Demonstrated deep awareness of the global accountability space, the EBRD accountability framework, the application of environmental and social safeguards, Equator Principles and UN Guiding Principles on Business and Human Rights. Relevant Experience in an IFI setting and/or existing accountability Mechanism.
• Proven ability to analyse politicized environments, interpret complex policies, and determine their application to specific cases.
• Experience operating under high levels of scrutiny from internal and external stakeholders, requiring demonstrable integrity and impartiality and the ability to constructively advocate for conflict resolution.
• Demonstrated critical analysis and design thinking skills
• Demonstrated ability to coordinate competing priorities, meet deadlines and ensure effective delivery in line with policies and procedures.
• Excellent communication skills, both written and spoken. Fluent written and oral command of English required; professional command of an EBRD language of operation is an asset.
• Solid report writing and storytelling skills
• Experience working in EBRD countries of operation preferred. Willingness to travel regularly and work outside regular business hours required.

Source: https://jobs.ebrd.com/job/London-Environmental-&-Social-Dispute-Resolution-Specialist/1200892701/

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